Kerry joined AEGIS London in 2012 having gained extensive experience in the Marine and Casualty markets across a variety of territories, including US, Canada, South America and Australia. At AEGIS London Kerry's focus remains on the liability markets encompassing Marine, Cyber, Energy and E&O.

Melana Betteridge joined AEGIS London in December 2023 as Claims Adjuster reporting into Carl Page. Melana has more than twelve years' experience in claims handling, with experience across marine, energy and aviation. Her previous roles include stints at Generali, Premia Managing Agency, Chubb (formerly ACE Group) and W K Webster & Co Ltd.

Shaban joined AEGIS London in 2020 and was quickly promoted to Claims Adjuster, handling PI/ E&O claims. Prior to joining AEGIS London, Shaban had specialised in insurance at property management company, Rendall & Rittner, as well as working as a claims negotiator at Markel. Shaban has a degree in Law.

Stephanie joined AEGIS London in 2019 as Claims Operations Technician, from Xchanging where she’d worked since 2015 in a range of insurance roles. Stephanie has since been promoted to a Delegated Claims Authority based operational role.

Matt started in the Lloyd's market in 2014 entering via the Lloyd's Claims Graduate Scheme before taking up positions at Lloyd's Managing Agencies prior to joining AEGIS London in 2021. Matt handles various classes of business within the team with his main focus being on Property and Accident and Health classes. Matt is a member of the Young Professionals Delegated Authorities Claims Group at the Lloyd's Market Association (LMA).

Louise has 25 years' insurance experience at firms including HDI, QBE, NFU Mutual and ACE, handling a variety of claims, including clinical trials, general and product liability. She joined AEGIS London from Liberty where she was handling International and US claims. Louise is ACII qualified and has a law degree.

Zoe joined AEGIS London in 2016 as a Claims Adjuster. Zoe started her insurance career in 2013 at Xchanging and went on to join a Lloyd's Syndicate prior to joining AEGIS London. Zoe is now a Senior Claims Adjuster for Errors & Omissions and International Casualty classes for territories worldwide.

Luke Hubbard joined AEGIS London in January 2023 in the role of Claims Adjuster. Luke previously worked at CFC Underwriting as an Assistant Claims Adjuster in the Financial Lines team for a two and a half years. Prior to this, he worked as a Barristers Clerk at some of the UK’s leading civil and commercial sets of Chambers. Luke is working in the E&O Team at AEGIS London.

Jenna has more than 14 years’ experience as a Claims Adjuster, having joined AEGIS London in 2008. She currently specialises in non-marine property claims. Prior to joining AEGIS London, Jenna worked in a variety of insurance roles at AIG and Travelers. Jenna is Cert CII.

Jessica joined AEGIS London in December 2019 as Claims Operations Technician and has since been promoted into a specifically operations focused role. Jessica's insurance career began at Xchanging in July 2016.

Carl Page joined AEGIS London in March 2023 as Technical Claims Specialist, focussing on Marine Claims. Carl has a wealth of experience, having worked in claims handling for over 35 years. His experience includes Chilean Earthquakes, Bangkok riots and the Deepwater Horizon incident in Mexico and more recently, losses arising from Costa Concordia, Rena, Ever Given and the explosion in Tianjin. Prior to joining us, Carl worked for QBE as Senior Claims Adjuster. With well over a decades' experience in Lloyd's, Carl has worked for both Liberty and Travelers Syndicates. His Marine experience has been gained at CSL, Crawfords, International Transport & Maritime Underwriters and Allianz.

Emma joined AEGIS London in 2021 as a Claims Adjuster handling US General Liability and Energy Casualty claims. Prior to AEGIS London, Emma specialised in North American Liability at Canopius and has experienced various lines of business through her role as a Volume Claims Service Adjuster at Enstar and StarStone. In 2019 Emma was awarded the LMA Rising Star Award, obtained her Cert CII and gained a Distinction in a Level 3 Insurance Apprenticeship. Emma has filmed for the London Makes It Possible Campaign and continues to study with the Chartered Insurance Institute.

Sharon joined the claims team at AEGIS London in May 2021 and currently handles Non-Marine Property and Accident & Health claims. Prior to joining AEGIS London, Sharon had specialised for a number of years in North American Binder claims at TMK.

Carrie has more than 20 years claims experience in US and Canadian products, across all lines of business. Prior to joining AEGIS London, Carrie led a Canadian TPA operation for 10 years dedicated to the Lloyd’s & London markets. Carrie joined AEGIS London in 2018 and her current role is focused on enhancing the customer experience and operational efficiency.

Jenny joined AEGIS London in 2018 with eight years experience in handling Marine & Energy claims, specialising in US Casualty. At AEGIS London Jenny handles all Casualty and Marine classes.