AEGIS London Claims Commitment

A market leading claims service that brings clarity to complexity and delivers outcomes that are considered, fair and timely.

How We Work

We listen first. Understanding what matters most to our clients is where good outcomes can begin. 

We apply our expertise with care. Every decision is guided by experience, precision and accountability.

We communicate openly. Clear, constructive dialogue helps build trust and move the claim forward towards an outcome.

We deliver with consistency. We provide reliable, timely, balanced, and well reasoned outcomes that reflect the standard we hold ourselves to. We recognise that each claim carries a story and we approach the handling with commitment and care to achieve the right resolution.

We are responsive. We provide timely communication with a commitment to reply within two working days where action or an update is required.

Where skill meets care, our claims service is shaped by expertise, refined through empathy and defined by integrity.

AEGIS London Claims service is rated  "Outstanding" by Gracechurch, the London market's leading independent claims survey.  

To learn more about the AEGIS London Claims Commitment, please contact our Claims team.