London, UK — Brokers using Lloyd’s insurer AEGIS London’s online quote-and-bind platform OPAL now have access to OPAL Claims for all OPAL product lines, including its Wind Deductible Buy Back product.
OPAL Claims allows brokers, coverholders and managing general agents (MGAs) to submit first notice of loss notifications directly to third-party administrators directly from AEGIS London’s online platform, OPAL.
OPAL Claims will speed up the claims management process and provide real-time status information on progress for all claims submitted via OPAL. The inclusion of a status tracker is a significant step forward in providing visibility as to the status of the claim. Historically, this is not something that the London market has been able to achieve.
Kerry Williams, AEGIS London’s incoming head of claims, said: “OPAL Claims is one of the first of its kind and we’ve not certainly seen anything like it in the London market. It is operational and we have already dealt with the first claims coming through it.
By being able to provide all the key information on a claim at the start of the process, brokers can eliminate the need for back-and-forth emails and ensure the claim is progressed as quickly and efficiently as possible.”
AEGIS London offers a range of products including Wind Deductible Buy Back in the US and Errors and Omissions in Canada. The products are distributed by brokers and MGAs using AEGIS London’s online OPAL quote-and-bind platform.
Adrian Beeby, Luther Pendragon
Notes to Editors
AEGIS London operates Lloyd’s Syndicate 1225 and comprises the UK-based subsidiaries of AEGIS (Associated Electric & Gas Insurance Services Limited), a mutual insurance company that serves the needs of the North American energy industry. From its origins in 1999, AEGIS London has become a top-quartile diversified Lloyd’s syndicate, leading and participating in a wide range of business classes with a talented team of over 230 people.