AEGIS London appoints Carrie Trudeau to lead on Canada claims

London, UK — Carrie Trudeau has been hired by Lloyd’s managing agent AEGIS London to manage claims notified by its Canadian coverholders.

Based in Toronto, Carrie will focus on strengthening relationships with London market brokers while supporting AEGIS London’s coverholders writing property and other lines of business in Canada.

She will work with and eventually replace Spencer Shusterman who has chosen to retire from his position as SVP Claims at the end of this year having established a market leading claims service in Canada after 7 years with AEGIS London.  

Carrie joins from Crawford & Company (Canada) Inc, where she was Director of Lloyd’s and Dedicated Units. She has 18 years’ experience in the Canadian insurance market. She began her career with Markel, rising to Senior Claims Examiner before joining Crawford as Client Services Manager in 2008.

She is a Fellow Chartered Insurance Professional and Canadian Risk Manager.

Richard Foulger, Head of Claims at AEGIS London said: “Carrie is a great addition to our team in Canada. Her knowledge of the market, particularly with regard to claims, will build on the great work done by Spencer Shusterman. By working closely with our London brokers, Carrie will help raise our profile in Canada while providing first rate service.

“It’s this commitment to claims management that led to our receiving an Outstanding Service Quality Marque from acknowledged experts Gracechurch Consulting recently.”

AEGIS London Services Canada Inc. has more delegated binding authorities in Canada than any other Lloyd’s syndicate. Its Canadian team alongside the London underwriting team manage operations on a day-to-day basis. Coverholders are located right across Canada with the largest concentration in Ontario.  



Media contact:

Adrian Beeby, Luther Pendragon

020 7618 9157

07879 403564


Notes to Editors

AEGIS London is the UK-based subsidiary of AEGIS (Associated Electric & Gas Insurance Services Limited), a mutual insurance company that serves the needs of the energy industry. It operates the AEGIS London Syndicate 1225 at Lloyd's.

AEGIS London has grown from its origins as an energy insurance specialist and is today a successful, diversified business, leading and participating in a wide range of classes traditionally written in the Lloyd's market. With over 110 people in its team in London and two in Canada, the business continues to develop its capabilities in new business lines, bringing its unique, collaborative style to new clients and new classes, while operating for the mutual benefit of all involved.

AEGIS London is recognised for offering specialist knowledge, expertise and leadership to a broad client base across a number of specialist classes globally.



(Associated Electric & Gas Insurance Services Limited)

AEGIS is a mutual insurance company owned by its energy industry policyholder members, with surplus of more than US $1 billion. Established in Bermuda in 1975, AEGIS is an eligible surplus lines insurer in the United States and a licensed carrier throughout Canada.

AEGIS aims to provide its members with superior insurance and risk management products through a secure and stable market to enable members to achieve the lowest overall long-term cost of risk.  Industry sectors covered include gas and electric utilities, related energy companies, water utilities, pipeline companies, transmission & distribution companies, and oil and gas exploration and production companies.

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